Can Someone Help Me Out?

Hi. My name is Irene Garcia Sandoval, and I joined NR about 3 months ago.

Due to family demands, I have not been as active as I intended to be, and have not been able to spend time at the NR website for a while. Last week I has some time and tried to log on and bring myself up-to-date, but could not get in. I've tried every possible password I could think of, but I must have used a very special one and now I can't remember it! I have sent off at least a couple of requests for help from the website, but have not gotten any response. If this is not the right place to try to get help, can someone out there let me know what I have to do to either get my password back or get a different one? Any help I can get will be deeply appreciated. MUCHAS GRACIAS.