Comcast Blocking Nuestros Ranchos as SPAM

Hello Arturo,

I have tried to contact (via email) comcast, but their response is
that they think there is an on-going spam issue ...

---------
Thank you for contacting Comcast Customer Security Assurance.
This is to notify you that your request for removal from the comcast.net blocklist has been received.

The following IP's were found within your request. Below each one, we've included the results of our research.
- 66.33.206.23 -
Your request for IP block removal has been denied for the following reason:

Our records indicate that the IP submitted has repeatedly been blocked, indicating an ongoing spam issue from the originating domain.

To pursue this issue further, your mail administrator will need to contact us at 856.317.7272.

Sincerely,
Comcast Customer Security Assurance
----------

I have not received any email from Nuestros Rachos since the date of
your post below, and so I expect I will not receive any reply.

This really ticks me off. I got comcast partly because a previous
provider would not allow me to _send_ any email because they thought
mine was a spam address. The problem was my hard-wired verizon card ip
address was within a range some one else was using for spam, and there
was nothing I could do about it. They refused to do anything either
because they hired their spam blocking from another service and _they_
didn't want to help. The only other solution was to get another ip
address, which Nuestros Ranchos may be able to do quite easily since
it's probably software controllable. I hope this gets resolved because
I'm not getting any mail from Nuestros Ranchos.

I will call Comcast monday and try to voice my complaint to a live
person. But I'm not expecting much help. The same spam blocking
service is used by MANY providers in an attempt to control spam.

Thursday, August 24, 2006, 11:46:08 AM, you wrote:

> Fellow Ranchos members who are Comcast customers...

> We have just received notification that email being sent out by the
> Nuestros Ranchos server is being blocked as SPAM. I imagine that
> because of the volume of messages recently and the fact that there
> are a number of you on the Comcast email system, our server and/or
> domain name has been flagged as a source of SPAM.

> You should have a way of remediating this, either by each of you
> adding the list addresses as "Safe" addresses in your Spam block
> software of having Comcast universally recognize our list addresses as "safe" addresses.

> Here is the relevant information that should be communicated to
> Comcast at blacklist_comcastnet@cable.comcast.com

> Domain Name: lists.nuestrosranchos.com
> Reporting-MTA: frida.dreamhost.com
> IP 66.33.206.23 blocked by ldap

> http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18627

--
Best regards,
Stuart mailto:stuart-ranchos@comcast.net